Freezer
Freezer repair, diagnosed properly
Standalone freezers and freezer drawers fail differently from the freezer compartment in a refrigerator, and a chest freezer in an unheated garage fails differently again. What they have in common is that you usually find out after the food has already thawed.
Common faults
Freezer problems we fix
If you recognise the symptom, tell us when you call. It narrows the fault before we arrive.
Food is thawing but the unit sounds like it's running
The compressor running doesn't mean it's cooling. A sealed-system fault, a failed start relay, or a stuck defrost cycle all sound normal from across the room.
Heavy frost or ice building up inside
The defrost heater or defrost thermostat. On a manual-defrost unit it can also just be a door seal letting humid air in continuously.
The unit cycles on and off far more often than it used to
Usually a thermostat or a temperature sensor reading wrong, telling the compressor to work when it shouldn't.
Freezer in the garage stops working in summer
Many freezers aren't rated for unconditioned spaces. Above a certain ambient temperature the thermostat never triggers properly. That's often a setup problem rather than a broken appliance, and we'll tell you which.
Water on the floor around the unit
A blocked defrost drain, a door seal that has stopped sealing, or ice that built up and then melted during a power interruption.
Door won't seal or keeps popping open
A worn gasket, a hinge that has dropped, or ice buildup on the frame stopping the door closing flush.
How we diagnose it
The $89 tells you what's actually wrong
We check the gasket, the ambient conditions and the defrost system before assuming the sealed system. Garage and basement freezers get a specific look at whether the unit was ever suitable for where it's installed, because replacing a compressor on a freezer that will fail again next July helps nobody.
You get a firm price before any work starts, and the $89 comes straight off the bill when you go ahead.

- 1We find the fault
Tested, not guessed at.
- 2You get a firm price
Before anything is opened up.
- 3You decide
Including when we say don't.
- 4Backed 90 days
Parts and labor both.
Brands
Freezer brands we service
We diagnose to the brand and fit the correct part rather than a universal one.
Sub-ZeroRepair →
WhirlpoolRepair →
VikingRepair →
LGRepair →
BoschRepair →
SamsungRepair →
GERepair →
MaytagRepair →
FrigidaireRepair →
ElectroluxRepair →
AmanaRepair →
KenmoreRepair →
Speed QueenRepair →
ThermadorRepair →
MieleRepair →
WolfRepair →
DacorRepair →
JennAirRepair →
HaierRepair →
HotpointRepair →Also servicing GE Café and GE Monogram.
Questions
Freezer repair questions
Can you repair a chest freezer as well as an upright?
Yes, both, plus freezer drawers in built-in refrigeration.
My garage freezer quits every summer. Can that be fixed?
Often, yes. Many units aren't rated for unconditioned spaces. There are both repair and setup answers depending on the model, and we'll tell you which applies to yours.
Is a freezer worth repairing?
Frequently, more so than a refrigerator. Freezers are mechanically simpler, and the common failures are serviceable parts rather than whole-unit problems.
Everything thawed. Can you tell me what went wrong?
Usually yes. Whether it was the appliance, a power interruption or a door left ajar leaves different evidence, and it's worth knowing before it happens again.
Reviews
4.9 out of 5 from 97 Google reviews.
★★★★★Extremely happy with response and service quality. Expecting to leave a message because it was Memorial Day, I was pleasantly surprised when the phone was answered. Appointment made for the next day for my washing machine which was making ugly noises. John arrived right on time and discovered what turned out to be a foreign object under the drum - then charged me only for the call out which was a bargain. Honest and fast and responsive.
Michael H.Google review
★★★★★Our control board was faulty. Repair guy was friendly and courteous explaining options to expedite the part for a timely repair.
Gene ThomasGoogle review
★★★★★Responsive, honest, fair. Glad that I made the call.
Derek RichardsonGoogle review
★★★★★Fast, affordable and good care! They clean all and were very careful. I would recommend them.
LEDLGoogle review
Where we work
Freezer repair across North Georgia
We also repair
Refrigerator Repair
We test the sealed system, fans, defrost circuit and door seals, and most refrigerator repairs are finished in one visit.
Washer Repair
We clear drain pumps and inlet valves and replace bearings, belts and door gaskets on both front and top loaders.
Dryer Repair
We replace heating elements, thermal fuses, rollers and belts, and clear the vent line while we are there.
Dishwasher Repair
We repair drain pumps, spray arms, inlet valves and door seals, and find the leak before it reaches your cabinets.
Oven & Range Repair
We repair igniters, heating elements, control boards and surface switches on gas and electric ranges alike.
Ice Maker Repair
We test the fill valve, water line, mould heater and control module rather than replacing the whole assembly.
Garbage Disposal Repair
We clear jams, replace worn seals, and swap out units that have reached the end of their life.
Wine Cooler Repair
We service both thermoelectric and compressor-based wine coolers, including built-in and dual-zone units.
Freezer giving you trouble?
$89 to diagnose it, credited toward the repair. A firm price before we start. 90 days of cover after we leave.
